> For the complete documentation index, see [llms.txt](https://docs.agego.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.agego.com/admin-panel/payments.md).

# Payments

The **Payments** section explains how billing works and how to track usage and costs.

## <mark style="color:$primary;">Billing Model</mark>

AgeGO currently operates on a **post-payment model**.

This means:

1. You **do not need to add funds** in advance.
2. There is **no prepaid balance** or wallet.
3. You are **billed monthly**, based on your actual usage.

Usage is calculated according to the **number of age verification checks** performed during the billing period.

All amounts, including estimated costs and invoices, are in EUR.

## <mark style="color:$primary;">Tracking Usage and Costs</mark>

You can monitor your usage directly in the **Statistics** section of the AgeGO Dashboard.

In particular, you can review:

1. Number of checks.

   A Check is counted each time a verification method is started, including failed or abandoned attempts.

   A Check is also counted when:

   * a returning user logs in with AgeGO Log In (email, Google or passkey);
   * a user is recognised through Cross-Site Verification.
2. Estimated cost.
3. Usage over time

## <mark style="color:$primary;">Invoices</mark>

Invoices are issued **monthly**, based on your actual usage during the billing period.

To avoid invoicing issues, please make sure that:

1. Your **company or individual billing details** are correct.
2. Your **contact email** is up to date.

To add or update your billing details, open the user menu at the top right of the Dashboard and select **Profile**. Complete the Company/Individual details section (Tax Status, Company Name, VAT/TAX ID) and the Address details section (Country, Address, City, State / Province, Zip Code). Your contact email is under Account Contact.

No payment method needs to be added: invoices are issued monthly based on your usage.

## <mark style="color:$primary;">Need Help with Billing?</mark>

If you have any questions related to payments, billing, or invoices, please contact us at: <business@agego.com>


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